.customer-report-indicator{display:inline-block;font-style:normal;font-weight:750;color:#175cd3;background:#eaf2ff;border-radius:99px;padding:2px 5px}.customer-portal-root{position:fixed;inset:0;z-index:1000;background:#f4f7fb;color:#172033;overflow:auto;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.customer-portal-root[hidden]{display:none}.customer-login{min-height:100%;display:grid;grid-template-columns:minmax(420px,560px) 1fr;background:#fff}.customer-login-card{padding:54px clamp(36px,7vw,92px);display:flex;flex-direction:column;justify-content:center}.customer-login-brand{display:flex;align-items:center;gap:11px;margin-bottom:44px}.customer-login-brand>div:last-child{display:flex;flex-direction:column}.customer-login-brand strong{font-size:18px}.customer-login-brand span{font-size:10px;color:#667085}.customer-login-kicker{color:#2563eb;text-transform:uppercase;font-size:10px;font-weight:800;letter-spacing:.1em}.customer-login h1{font-size:34px;line-height:1.14;margin:12px 0;color:#15253d}.customer-login-card>p{color:#667085;font-size:13px;line-height:1.65;margin:0 0 28px}.customer-login form{display:grid;gap:14px}.customer-login label{display:grid;gap:6px;font-size:10px;color:#475467;font-weight:700}.customer-login input{border:1px solid #d0d5dd;border-radius:9px;padding:12px 13px;font:inherit;font-size:12px}.customer-login form .primary-btn{padding:12px;margin-top:2px}.customer-login-error{min-height:14px;color:#b42318;font-size:10px}.demo-access{margin-top:18px;border:1px solid #b2ccff;background:#f5f8ff;border-radius:9px;padding:11px;display:grid;gap:3px;color:#175cd3;font-size:10px}.return-admin{margin-top:24px;width:max-content}.customer-login-side{background:linear-gradient(145deg,#102b4e,#175ba0);color:#fff;padding:clamp(48px,8vw,110px);display:flex;flex-direction:column;justify-content:center}.customer-login-side>span{text-transform:uppercase;font-size:10px;font-weight:800;letter-spacing:.12em;color:#9ec7f5}.customer-login-side h2{font-size:42px;line-height:1.12;margin:16px 0 42px}.customer-login-side>div{display:flex;gap:14px;margin:10px 0}.customer-login-side b{display:grid;place-items:center;width:26px;height:26px;border-radius:50%;background:#2e7bc6}.customer-login-side p{display:flex;flex-direction:column;margin:0}.customer-login-side strong{font-size:13px}.customer-login-side p span{font-size:10px;color:#c7d8ea;margin-top:3px}.customer-shell{min-height:100%;display:grid;grid-template-columns:230px 1fr}.customer-sidebar{position:sticky;top:0;height:100vh;background:#112a47;color:#fff;padding:22px 16px;display:flex;flex-direction:column}.customer-brand{padding:0 6px 20px;border-bottom:1px solid #29435e}.customer-brand span{color:#a8bfd5}.customer-org{padding:20px 8px;display:flex;flex-direction:column}.customer-org span{text-transform:uppercase;color:#8eacc8;font-size:8px;font-weight:800}.customer-org strong{font-size:12px;margin-top:4px}.customer-org small{font-size:8px;color:#8eacc8;margin-top:3px}.customer-sidebar nav{display:grid;gap:5px}.customer-sidebar nav button,.customer-sidebar-bottom button{border:0;background:transparent;color:#b9cada;border-radius:8px;padding:10px;text-align:left;font:inherit;font-size:10px;cursor:pointer}.customer-sidebar nav button span{display:inline-block;width:22px}.customer-sidebar nav button:hover,.customer-sidebar nav button.active{background:#1f466e;color:#fff}.customer-sidebar-bottom{margin-top:auto;border-top:1px solid #29435e;padding-top:14px;display:grid}.customer-user{display:flex;align-items:center;gap:9px;margin-bottom:9px}.customer-user>div{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#d5e8fb;color:#174e83;font-size:9px;font-weight:800}.customer-user p{display:flex;flex-direction:column;margin:0;min-width:0}.customer-user strong{font-size:9px}.customer-user span{font-size:7px;color:#9db3c8;overflow:hidden;text-overflow:ellipsis}.customer-main{min-width:0}.customer-topbar{height:78px;background:#fff;border-bottom:1px solid #e4e7ec;padding:0 28px;display:flex;align-items:center;justify-content:space-between;gap:20px}.customer-topbar>div:first-of-type{display:flex;flex-direction:column}.customer-topbar>div>span{font-size:8px;color:#667085}.customer-topbar h1{font-size:18px;margin:2px 0}.customer-top-actions{display:flex;align-items:center;gap:8px}.customer-top-actions>button:first-child{position:relative;width:34px;height:34px;border:1px solid #d0d5dd;border-radius:8px;background:white;cursor:pointer}.customer-top-actions>button b{position:absolute;right:-3px;top:-4px;background:#d92d20;color:#fff;border-radius:99px;min-width:15px;padding:2px;font-size:7px}.customer-menu{display:none}.customer-content{padding:26px;max-width:1280px;margin:auto}.customer-welcome{border-radius:14px;padding:28px 32px;background:linear-gradient(120deg,#174d82,#256eb4);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:30px;box-shadow:0 8px 30px #1b4f801c}.customer-welcome span,.customer-page-head span,.customer-panel-head>div>span,.customer-detail-head>div>span{text-transform:uppercase;font-size:8px;font-weight:800;letter-spacing:.08em;color:#98c7f2}.customer-welcome h2{font-size:24px;margin:6px 0}.customer-welcome p{font-size:11px;color:#d4e6f6;margin:0}.customer-welcome .primary-btn{background:#fff;color:#174d82}.customer-kpis{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin:18px 0}.customer-kpis button{position:relative;text-align:left;border:1px solid #e4e7ec;background:#fff;border-radius:11px;padding:15px;cursor:pointer;box-shadow:0 1px 2px #1018280a}.customer-kpis span{display:block;color:#667085;font-size:9px}.customer-kpis b{display:block;font-size:24px;margin-top:6px}.customer-kpis i{position:absolute;right:14px;top:14px;color:#2e73b8;font-style:normal}.customer-panel{background:#fff;border:1px solid #e4e7ec;border-radius:12px;box-shadow:0 1px 2px #10182808}.customer-panel-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid #eef0f3}.customer-panel-head>div>span{color:#667085}.customer-panel-head h2,.customer-panel-head h3{font-size:14px;margin:3px 0 0}.customer-defect-list>button{width:100%;display:grid;grid-template-columns:1fr auto 20px;align-items:center;gap:15px;text-align:left;border:0;border-bottom:1px solid #eef0f3;background:#fff;padding:14px 18px;cursor:pointer}.customer-defect-list>button:last-child{border-bottom:0}.customer-defect-list>button:hover{background:#f8fafc}.customer-defect-list>button>div{display:flex;flex-direction:column;min-width:0}.customer-defect-list>button>div>span{font-size:8px;color:#667085}.customer-defect-list strong{font-size:11px;margin:3px 0}.customer-defect-list small{font-size:8px;color:#667085}.customer-defect-list>button>b{color:#98a2b3}.customer-status{display:inline-block;border-radius:99px;padding:4px 8px;font-size:8px;font-weight:750;background:#eef2f6;color:#475467;white-space:nowrap}.customer-status.gemeldet{background:#eff4ff;color:#3538cd}.customer-status.in-prufung{background:#fff6e7;color:#b54708}.customer-status.in-bearbeitung{background:#eaf2ff;color:#175cd3}.customer-status.termin-geplant{background:#f4f3ff;color:#5925dc}.customer-status.erledigt,.customer-status.geschlossen{background:#ecfdf3;color:#067647}.customer-status.large{font-size:10px;padding:6px 11px}.customer-empty{padding:32px;display:flex;flex-direction:column;align-items:center;color:#667085}.customer-empty strong{font-size:12px}.customer-empty span{font-size:9px;margin-top:4px}.customer-page-head{display:flex;align-items:end;justify-content:space-between;gap:20px;margin-bottom:18px}.customer-page-head span{color:#2563eb}.customer-page-head h2{font-size:22px;margin:5px 0}.customer-page-head p{color:#667085;font-size:10px;margin:0}.customer-list-filters{background:#fff;border:1px solid #e4e7ec;border-radius:10px;padding:9px;margin-bottom:10px;display:grid;grid-template-columns:1fr 190px;gap:8px}.customer-list-filters label{display:flex;align-items:center;border:1px solid #d0d5dd;border-radius:7px;padding:0 9px}.customer-list-filters input,.customer-list-filters select{width:100%;border:0;background:#fff;padding:8px;font:inherit;font-size:9px;outline:0}.customer-list-filters select{border:1px solid #d0d5dd;border-radius:7px}.customer-report-form{display:grid;gap:12px}.customer-report-form>section{background:#fff;border:1px solid #e4e7ec;border-radius:12px;padding:20px}.customer-form-section{display:flex;gap:11px;margin-bottom:16px}.customer-form-section>span{width:24px;height:24px;display:grid;place-items:center;border-radius:50%;background:#eaf2ff;color:#175cd3;font-size:9px;font-weight:800}.customer-form-section h3{font-size:13px;margin:0}.customer-form-section p{font-size:8px;color:#667085;margin:3px 0}.customer-form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:11px}.customer-form-grid label{display:grid;gap:5px;font-size:8px;color:#475467;font-weight:700}.customer-form-grid .wide{grid-column:1/-1}.customer-form-grid input,.customer-form-grid select,.customer-form-grid textarea,.customer-message-form textarea{width:100%;box-sizing:border-box;border:1px solid #d0d5dd;border-radius:8px;background:#fff;padding:10px;font:inherit;font-size:10px}.customer-form-grid textarea{min-height:95px;resize:vertical}.deadline-info{display:flex;gap:10px;margin-top:13px;background:#f5f8ff;border-radius:8px;padding:10px}.deadline-info>b{color:#2563eb}.deadline-info p{display:flex;flex-direction:column;margin:0;font-size:8px}.deadline-info span{color:#667085;margin-top:2px}.customer-upload{min-height:90px;border:1px dashed #98a2b3;border-radius:9px;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;background:#fafbfc}.customer-upload input,.customer-message-form input,.internal-file-label input{display:none}.customer-upload b{font-size:10px;color:#175cd3}.customer-upload span{font-size:8px;color:#667085;margin-top:3px}.customer-file-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}.customer-file-list>span{display:flex;gap:5px;align-items:center;background:#f2f4f7;border-radius:6px;padding:5px 8px;font-size:8px}.customer-file-list button{border:0;background:transparent;cursor:pointer}.customer-form-actions{display:flex;justify-content:flex-end;gap:8px;padding:8px 0 24px}.customer-back{border:0;background:transparent;color:#175cd3;font-size:9px;cursor:pointer;margin-bottom:13px}.customer-detail-head{background:#fff;border:1px solid #e4e7ec;border-radius:12px;padding:20px;display:flex;justify-content:space-between;gap:20px;align-items:start;margin-bottom:12px}.customer-detail-head>div>span{color:#2563eb}.customer-detail-head h2{font-size:20px;margin:5px 0}.customer-detail-head p{font-size:9px;color:#667085;margin:0}.customer-detail-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(250px,1fr);gap:12px}.customer-detail-grid>div,.customer-detail-grid>aside{display:grid;align-content:start;gap:12px}.detail-section{padding:18px}.detail-section>.customer-panel-head{margin:-18px -18px 14px}.detail-section h3{font-size:13px;margin:0 0 12px}.customer-description{font-size:10px;line-height:1.65;color:#344054}.customer-detail-fields{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:15px;padding-top:15px;border-top:1px solid #eef0f3}.customer-detail-fields>div{display:flex;flex-direction:column}.customer-detail-fields .wide{grid-column:1/-1}.customer-detail-fields span{font-size:7px;color:#667085;text-transform:uppercase}.customer-detail-fields strong{font-size:9px;margin-top:3px}.customer-attachments{display:grid;grid-template-columns:repeat(2,1fr);gap:7px}.customer-attachment{display:flex;align-items:center;gap:8px;border:1px solid #e4e7ec;border-radius:8px;padding:8px;text-decoration:none;color:#344054}.customer-attachment>span{font-size:17px;color:#2563eb}.customer-attachment>div{display:flex;flex-direction:column;min-width:0}.customer-attachment strong{font-size:8px;overflow:hidden;text-overflow:ellipsis}.customer-attachment small{font-size:7px;color:#667085}.customer-attachment.unavailable{opacity:.7}.customer-muted{font-size:9px;color:#667085}.customer-messages{display:grid;gap:8px}.customer-messages article{max-width:82%;border-radius:9px;padding:10px;background:#f2f4f7}.customer-messages article.own{margin-left:auto;background:#eaf2ff}.customer-messages article>div{display:flex;justify-content:space-between;gap:15px}.customer-messages article strong{font-size:8px}.customer-messages article span{font-size:7px;color:#667085}.customer-messages article p{font-size:9px;line-height:1.5;margin:6px 0}.customer-messages .customer-attachment{background:#fff;margin-top:5px}.customer-message-form{margin-top:13px;padding-top:13px;border-top:1px solid #eef0f3}.customer-message-form textarea{min-height:70px;resize:vertical}.customer-message-form>div{display:flex;align-items:center;gap:7px;margin-top:7px}.customer-message-form>div>span{font-size:8px;color:#667085;flex:1}.customer-progress{display:grid}.customer-progress>div{display:flex;align-items:center;gap:9px;min-height:36px;position:relative;color:#98a2b3}.customer-progress>div:not(:last-child):after{content:"";position:absolute;top:27px;left:11px;width:2px;height:18px;background:#e4e7ec}.customer-progress i{width:22px;height:22px;display:grid;place-items:center;border-radius:50%;background:#eef0f3;font-size:8px;font-style:normal;z-index:1}.customer-progress span{font-size:9px}.customer-progress .done,.customer-progress .current{color:#175cd3;font-weight:750}.customer-progress .done i,.customer-progress .current i{background:#2563eb;color:#fff}.customer-progress .done:not(:last-child):after{background:#86b6ea}.reporter-card{display:flex;flex-direction:column;background:#f8fafc;border-radius:8px;padding:10px}.reporter-card strong{font-size:10px}.reporter-card span{font-size:8px;color:#667085;margin-top:3px}.customer-history>div{display:flex;gap:9px;position:relative;padding-bottom:12px}.customer-history>div:not(:last-child):after{content:"";position:absolute;top:10px;left:4px;bottom:0;border-left:1px solid #d0d5dd}.customer-history i{width:9px;height:9px;border-radius:50%;background:#4a8fd0;margin-top:3px;z-index:1}.customer-history p{display:flex;flex-direction:column;margin:0}.customer-history strong{font-size:8px}.customer-history span{font-size:7px;color:#667085;margin-top:2px}.notification-list button{width:100%;border:0;border-bottom:1px solid #eef0f3;background:#fff;padding:14px 17px;display:grid;grid-template-columns:30px 1fr 15px;gap:10px;align-items:center;text-align:left;cursor:pointer}.notification-list button i{width:28px;height:28px;display:grid;place-items:center;border-radius:50%;background:#eaf2ff;color:#175cd3;font-style:normal}.notification-list button div{display:flex;flex-direction:column}.notification-list strong{font-size:9px}.notification-list span{font-size:7px;color:#667085;margin-top:3px}.portal-notice{position:fixed;right:22px;bottom:22px;background:#087b56;color:#fff;border-radius:8px;padding:11px 14px;font-size:9px;box-shadow:0 10px 30px #10182833}.portal-notice.error{background:#b42318}.internal-customer-head{display:flex;justify-content:space-between;gap:12px}.internal-customer-head h3{margin-top:3px}.customer-source-chip{height:max-content;border-radius:99px;padding:4px 8px;background:#eaf2ff;color:#175cd3;font-size:8px;font-weight:750}.customer-source-chip.muted{background:#f2f4f7;color:#667085}.internal-customer-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;margin:12px 0}.internal-customer-meta>div{border:1px solid var(--line);border-radius:8px;padding:9px;display:flex;flex-direction:column}.internal-customer-meta span{font-size:7px;text-transform:uppercase;color:var(--muted)}.internal-customer-meta strong{font-size:9px;margin-top:3px}.internal-customer-meta small{font-size:7px;color:var(--muted);margin-top:2px}.internal-message-list{display:grid;gap:6px;max-height:260px;overflow:auto}.internal-message-list article{border:1px solid var(--line);border-radius:8px;padding:9px}.internal-message-list article>div{display:flex;gap:7px;align-items:center}.internal-message-list strong{font-size:9px}.internal-message-list time{margin-left:auto;font-size:7px;color:var(--muted)}.internal-message-list p{font-size:9px;margin:6px 0}.visibility-chip{border-radius:99px;padding:2px 5px;font-size:7px}.visibility-chip.customer{background:#eaf8f1;color:#087b56}.visibility-chip.internal{background:#fff2e8;color:#b54708}.internal-file{font-size:7px;background:#f2f4f7;border-radius:5px;padding:3px 5px;margin-right:4px}.internal-reply{margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}.internal-reply textarea{min-height:60px;resize:vertical}.internal-reply>div{display:flex;gap:6px;align-items:center;margin-top:6px}.internal-reply select{max-width:150px}.internal-reply>div>span{flex:1;font-size:7px;color:var(--muted)}.internal-file-label{cursor:pointer}
@media(max-width:980px){.customer-kpis{grid-template-columns:repeat(3,1fr)}.customer-form-grid{grid-template-columns:1fr 1fr}.customer-detail-grid{grid-template-columns:1fr}.internal-customer-meta{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.customer-login{grid-template-columns:1fr}.customer-login-side{display:none}.customer-shell{display:block}.customer-sidebar{position:fixed;left:-240px;width:210px;z-index:20;transition:left .2s}.customer-sidebar.open{left:0}.customer-menu{display:block;border:0;background:transparent}.customer-topbar{padding:0 15px}.customer-content{padding:15px}.customer-welcome{align-items:flex-start;flex-direction:column}.customer-top-actions>.primary-btn{display:none}.customer-kpis{grid-template-columns:1fr 1fr}.customer-page-head{align-items:flex-start;flex-direction:column}.customer-form-grid{grid-template-columns:1fr}.customer-form-grid .wide{grid-column:auto}.customer-list-filters{grid-template-columns:1fr}.customer-detail-head{flex-direction:column}.customer-attachments{grid-template-columns:1fr}.internal-customer-meta{grid-template-columns:1fr}.internal-reply>div{align-items:stretch;flex-wrap:wrap}}
@media(max-width:460px){.customer-login-card{padding:32px 22px}.customer-login h1{font-size:28px}.customer-kpis{grid-template-columns:1fr}.customer-defect-list>button{grid-template-columns:1fr auto}.customer-defect-list>button>b{display:none}.customer-message-form>div{align-items:stretch;flex-direction:column}.customer-message-form>div>span{flex:auto}.customer-detail-fields{grid-template-columns:1fr}.customer-detail-fields .wide{grid-column:auto}}
@media print{.customer-sidebar,.customer-topbar,.customer-back,.customer-message-form,.customer-form-actions{display:none!important}.customer-shell{display:block}.customer-content{padding:0}.customer-panel,.customer-detail-head{box-shadow:none}}
.app-shell[hidden]{display:none!important}.customer-portal-root[hidden]{display:none!important}